Hunter and Bear Pty Ltd is committed to ensuring the privacy of your personal information. This statement sets out the process we use to manage your personal information in compliance with Privacy Laws.
COLLECTION AND USE OF YOUR PERSONAL INFORMATION
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We collect personal information about you when you register or subscribe for one of our services, place an order, buy a gift voucher, use our online services, interact with us in any other way - such as via social media, click on an advert that we put on our or someone else’s website, ask for information or assistance, give us a testimonial or other feedback, comment on any blogs or articles featured of us, attend an event that we run or sponsor, enter competitions or special promotions, sign up for our special offers or other updates, participate in research panels or fill in surveys. By registering, subscribing or using our services, you consent to the use of your personal data in line with this policy.
The information we collect and hold about you may include your name, email address, phone and mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria, shopping history, shopping preferences, sizings, responses to research panels and surveys, the type of browser you use (a browser is the program you use to look at websites, such as Internet Explorer, Firefox or Safari), the times when you access the site and for how long, your referring URL (the site you come from to reach our website), cell IDs (these are the unique identifiers of the telecommunications towers being used by your mobile phone when you use our locations-based services on your mobile phone or tablet) and other location information (for example, GPS measurements), photographs and other content you share with us when you use our services, date of birth, password details, answers to security questions and any other information you may give us.
If you give us feedback, we may use it to improve our services and we may publish it online or offline to promote our business and our services. We will ask for your permission before we publish it.
The collection of your personal information may be used for; financial reporting and analysis, strategic planning, the development of customer segmentation and metrics to provide a consistent view of our customer base, research and analytics, to help us source the right products and make better product recommendations, more effective targeting of our marketing campaigns, the creation of inspiring content and editorial features, the development of new products and collaboration with other brands.
If you receive any promotional material from us and you do not wish to receive this any longer, you may remove your name from our list by contacting us on firstname.lastname@example.org and asking to be removed from the mailing list or by using the unsubscribe facility provided.
STORAGE AND SECURITY OF YOUR PERSONAL INFORMATION
Our e-commerce platform is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell products and services to you. Your data is stored through Shopify’s storage database and the general Shopify application. They store your data on a secure server behind a protected firewall.
PAYMENT THROUGH SHOPIFY
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored as long as it is necessary to complete the transaction, then it is deleted. All direct payment gateways adhere to the standards set by the PCI-DSS as managed by the PCI Security Standard’s Council. For additional information, you can read Shopify’s Terms of Service and Privacy Statements found on their website.
We may disclose your personal information if we are required to do so or if you violate the Terms and Conditions.
PRIVACY & CHANGES
From time to time we may review or update this Privacy Statement. Updated and changed versions will be available at www.hunterandbear.com