Delivery and Returns
SHIPPING
All prices quoted below are in Australian Dollars (AUD$). All orders are shipped within 24 hours on business days.
Please note that during sale periods, shipping discounts are disabled.
SHIPPING WITHIN AUSTRALIA |
|
Australian Standard Shipping (3-5 Business Days) |
Free on orders $150 and over | $10 under $150 |
Australian Express Shipping (1-2 Business Days) |
Free on orders $200 and over | $15 under $200 |
International Orders (Inclusive of NZ) |
Flat rate of $35 *otherwise specified due to weight limitations |
IMPORTANT INFORMATION
All orders are shipped via registered post which includes tracking information.
We are unable to redirect orders once they have been dispatched therefore we are unable to accept responsibility for delays in delivery or lost items once goods have been shipped.
CURRENCY, TAXES AND DUTY
All product prices indicated and payments made on this site are in Australian Dollars (AUD$). For products shipped within Australia, prices are inclusive of GST. Please note that Hunter and Bear Pty Ltd is not liable for any freight charges, international duties or taxes incurred by delivery, refused shipment or unclaimed goods.
RETURNS
You can return any item within 30 days of purchase if the item is unused with the original tags still attached and in the original packaging which must be in the original condition. Please note we cannot accept returns for swimwear if the hygiene protective slip has been removed.
Please email our care team at returns@hunterandbear.com and they will provide instructions of what to do next. It is the responsibility of the customer to cover the postage cost of returning goods back to Hunter and Bear Pty Ltd.
Please note, sale items cannot be returned for a refund so please choose carefully.
FAULTY ITEM
If you feel you have a faulty item, please email returns@hunterandbear.com with an image of your item and we will assess the item on a case-by-case basis and respond with a resolution. Please note that products that are damaged as a result of wear and tear are not considered to be faulty.